Privacy Policy

Last updated: 1 July 2026

This Privacy Policy applies to the website murmansk-northern-lights.com ("Site"), operated by ArcticLumin ("we," "us," "our"). We are committed to protecting your personal data and complying with applicable privacy laws.

1. What Data We Collect

When you contact us via WhatsApp, Telegram, VK or the Site, we may collect: your name, phone number, messaging ID, travel dates and number of travelers, and any other information you choose to share. We also receive basic analytics data (pages visited, device type, country) through any analytics tool we deploy.

2. How We Use Your Data

We use your data solely to: respond to your inquiry, plan and deliver your tour, send you relevant updates (tour conditions, aurora forecasts), and improve the Site and our services. We do not sell your personal data to third parties.

3. Third-Party Services

The Site uses external services including:

  • Google Fonts (font delivery)
  • YouTube (embedded video — only loaded on click)
  • Windy (embedded weather map on forecast page)
  • NOAA SWPC APIs (geomagnetic data — no personal data sent)
  • Open-Meteo API (weather data — no personal data sent)
  • Analytics (Google Analytics 4 or Plausible Analytics — see cookie notice below)

WhatsApp and Telegram operate under their own privacy policies when you contact us through those platforms.

4. Cookies

The Site may set analytical cookies to understand visitor behavior. These do not identify you personally. You can disable cookies in your browser settings at any time. No advertising or tracking cookies are used.

5. Data Retention

We retain your contact data for up to 3 years from your last interaction, or until you ask us to delete it, whichever comes first.

6. Your Rights

You have the right to: access the data we hold about you, request correction or deletion, and withdraw consent at any time. To exercise these rights, contact us via WhatsApp at +79021387418 or Telegram @rozovav.

7. Contact

Questions about this Privacy Policy: WhatsApp +7 902 138-74-18 or Telegram @rozovav.